All Systems Operational
Layer App ? Operational
Layer WebAPI Operational
Layer Exchange & Office 365 Connector Operational
90 days ago
99.98 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Past Incidents
May 26, 2019

No incidents reported today.

May 25, 2019

No incidents reported.

May 24, 2019

No incidents reported.

May 23, 2019

No incidents reported.

May 22, 2019
Resolved - This issue has been identified and a fix has been deployed across all systems.

On May 22nd between 0500 BST and 0827 BST, The Layer experienced issues that prevented some users from connecting to the platform. API & Office 365 services were also affected.

A configuration change at 0500 BST this morning caused new authentications on the system to fail. For authenticated users, the ability to access the system was unaffected. A fix for this issue was deployed successfully at 0827 BST.

We're truly sorry for disrupting your morning. The team are currently hard at work on preventive measures to ensure this doesn’t happen in the future.
May 22, 08:27 BST
Investigating - We are aware of an incident relating to user authentication in our production cluster. Engineers are investigating and will update this post with more information within the next 60 minutes.
May 22, 07:35 BST
May 21, 2019

No incidents reported.

May 20, 2019

No incidents reported.

May 19, 2019

No incidents reported.

May 18, 2019

No incidents reported.

May 17, 2019
Resolved - This issue was identified and recovered 3 minute(s) after incident open. Engineers will investigate the root cause of this issue and implement preventative measures to prevent occurrence.
May 17, 11:33 BST
Investigating - We are currently experiencing latency issues on our production cluster. Engineers are investigating.
May 17, 11:19 BST
May 16, 2019

No incidents reported.

May 15, 2019

No incidents reported.

May 14, 2019

No incidents reported.

May 13, 2019

No incidents reported.

May 12, 2019

No incidents reported.